kdp for Amazon

Here I go again. I've started preparing my second book for publishing. I'm using a program called Kindle Create for formatting my book which is supposed to be crazy simple. Amazon puts all kinds of instructions on their website, but they're not helping. I've read them, watched videos, printed off copies so I can refer to their instructions, but I think I'm wasting my time. I'm shutting it down for the night and trying again tomorrow.

I need someone who can answer my questions, but the online help at kdp seem to be people who have never tried to use the program themselves. The answers they provide are vague at their best or downright irrelevant at their worse. I've never liked technology because it uses fabricated words that have no meaning. When I was working, I managed because we always had tech people around to help. Has anyone ever wondered why businesses always have tech people on their staffs? Simple answer? Nothing would ever get done or at least get done on time. The good part is these tech people never minded explaining how and why something was done. After I was given their help, I could usually manage on my own.

One word of advice to Amazon: Hire better people to explain to writers how to use your programs. The tech writers you have now never learned  how to explain what they know, or even how to write clear instructions. Fire them all and bring in some new people who care.

I hate disabusing our wild turkeys, but your staff techies are all TURKEYS!!